Terms of Service
Last Updated: August 21, 2026
Welcome to Rovines. These Terms of Service explain the rules and conditions that apply when you visit our website or purchase artificial necklaces from our store. By using our website or placing an order, you agree to these Terms of Service.
1. About Rovines
Rovines sells artificial necklaces through its online store.
Business Name: Rovines
Business Address: 64 Murdoch Rd, East Kilbride, Glasgow G75 0JS, United Kingdom
Email: support@rovines.shop
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
2. Eligibility and Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
You must provide accurate and complete information when placing an order or contacting us. You are responsible for ensuring that the information you provide, including your delivery address and contact details, is correct.
3. Products
Rovines offers artificial necklaces. We aim to provide clear product information and product images to help customers understand the items being offered.
However, the appearance of a product may vary slightly depending on screen settings, lighting, photography, or other display-related factors. Please review the available product information before placing an order.
Product availability may change, and we may update, modify, or remove products from the website when necessary.
4. Prices and Currency
All product prices on the Rovines website are displayed in British Pounds Sterling (GBP £).
The total amount payable for your order will be shown during the checkout process before payment is completed.
We aim to keep pricing information accurate. If an obvious pricing or listing error occurs, we may contact you before processing the order or take appropriate steps to correct the error.
5. Payments
Rovines currently accepts payments through PayPal.
Payment must be successfully completed before an order can normally be processed. If a payment is unsuccessful, declined, cancelled, or otherwise cannot be completed, the order may not be processed.
6. Order Acceptance
Submitting an order does not automatically guarantee acceptance or dispatch.
After an order is placed, we may review the order information to ensure that it can be processed correctly. If we are unable to process an order, we may contact you using the information provided with the order.
7. Shipping and Delivery
Rovines currently ships only within the United Kingdom. We offer free standard shipping, with no additional shipping charges for standard delivery.
Orders are delivered using Evri. Our order cut-off time is 3:00 PM (GMT+1). Orders generally require 1 to 2 business days for processing, followed by an estimated 3 to 4 business days in transit.
The estimated total delivery time is 4 to 6 business days. Delivery times are estimates and may be affected by carrier operations, weekends, public holidays, weather, or other circumstances outside our direct control.
Please review our Shipping Policy for complete delivery information.
8. Order Changes and Cancellations
If you need to request a change or cancellation, please contact us at support@rovines.shop within 1 day (24 hours) of placing your order.
We will review your request and make reasonable efforts to assist. However, once an order has entered processing or has been dispatched, changes or cancellations may no longer be possible.
9. Returns and Refund
Our return window is 20 days from the date you receive your order.
We accept return requests for both defective and non-defective products, subject to the conditions in our Returns & Refund Policy. Return requests involving a damaged, defective, or incorrect item may require clear photographs or other supporting information so that we can review the reported issue.
For approved non-defective returns, the customer is responsible for the applicable return shipping cost. If an approved return is required because of our mistake, such as an incorrect item being sent, or an eligible issue for which we are responsible, Rovines will cover the applicable return label cost.
Direct exchanges are not offered. Approved refunds may take up to 8 business days to process after the returned item and required information have been reviewed. Our restocking fee is £0.
Please review our Returns & Refund Policy for complete information and conditions.
10. Intellectual Property
The content available on the Rovines website, including website text, product descriptions, logos, graphics, and other original materials, may be protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our website content for commercial purposes without appropriate permission, except where permitted by applicable law.
11. Website Availability
We aim to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may update, maintain, suspend, or modify parts of the website when reasonably necessary.
12. Limitation of Liability
To the extent permitted by applicable law, Rovines will not be responsible for indirect or consequential losses arising from the use of our website or services where such liability may legally be limited.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.
Any updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted may be subject to the updated Terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us by email:
Email: support@rovines.shop
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)